• please read through our FAQS/policies throughly

    If we missed something please feel free to send us a msg via Live Chat or Dm us on Instagram.

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my order is urgent! how can i place a rush order?

For rush order please contact us on Instagram for availablity.

For rush orders a base fee of $25 will be applied to your total.
*Rush fee is subject to change depending on the order size, design layout and turnaround time.

Studio Hours

Live Chat and Instagram DMs are monitored Monday - Friday 9am - 6pm. Msgs outside of these hours will be responded to next business day.

pickup hours

Orders for pickup are scheduled for:

Wednesdays & Thursdays from 12pm - 7pm ONLY
*If you've missed the pickup window, your order will be moved to the following week for pickup.

We kindly ask that you DO NOT attempt to pickup your order outside of the pickup window. Unannounced visitors will not be serviced.
Thank you for respecting our studio and time.

when will my order be shipped?

Orders are typically ready in 2-3 days for shipping. During peak sales and holidays you can expect you order to be shipped in 6-8 business days.

can i return my order?

Non personalized items: Yes. Un-worn, un-washed items must be returned with original tags and packaging. Please contact us directly with your concerns and pictures if applicable.

Personalized items are final sale.

Will I receive a replacement item if baby's name was misspelt?

If there was a spelling or font error on our behalf, absolutely!

If the embroidery was done according to the information provided by the customer, we cannot be held responsible.

We highly encourage you to triple check spelling and font selection before checking out!

I don't see some of your designs available online, how can i order?

For our more detailed embroidery designs, please contact us on Instagram to order.